Don't order photo albums at Panraven.com

Alart!
Don't order photo albums at Panraven.com! I have ordered 2 photo albums with them one month ago and I have not received my order yet. They charged my card on the day I placed my order, but they continuously fail to give appropriate information on whereabout of my order. I am thinking to file a complaint if I don't hear from them soon.

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